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Onward Flight is a flight reservation service that provides travelers with real flight reservations. Reservations are fulfilled through registered travel partners and include a PNR (Passenger Name Record) that you can verify on many airline websites.

• Fast: Your reservation details are typically delivered by email shortly after payment. • Easy: Enter your route and passenger details and complete checkout in a few steps. • Real: You receive a verifiable itinerary with a PNR for onward-travel and visa workflows. • Support: Reach our team by email if anything looks off.

Enter your route and passenger information, pay securely at checkout, and we issue your reservation. You will receive a confirmation email with your PNR and a link to your customer panel where you can download your ticket PDF when it is ready.

Yes. Many travelers use a verifiable reservation to document onward or return travel while keeping flexibility. Many embassies recommend not purchasing a full-priced ticket until a visa is approved; a reservation can be a practical option. Always follow the specific guidance of the embassy or airline you are dealing with.

Your confirmation and panel display a validity window. Typical airline holds used for onward-travel proofs are roughly 48–72 hours from issuance, though many carriers shorten or lengthen that TTL without notice depending on fares, ticketing limits, partner policies, or schedule changes. Always treat the dates rendered on your PDF/email as authoritative: if departure is still days away, the underlying record may lapse earlier than your travel date and require extension or replacement.

Reservations are valid for up to 48 hours from issuance (see your panel for the exact time). In the last 24 hours before expiry, eligible one-way reservations can use Extend for 48 hours in the panel (+$12) to re-issue a fresh hold on the same route. You can also add Flexible Reservation at checkout or from the panel for one free name/date/route change. After expiry, book again from the panel with your route prefilled.

The booking system selects a suitable option for your route and dates. You cannot manually pick a carrier during checkout.

If you want a full-priced ticket, contact support and we can help you explore options.

You receive a confirmation email with your itinerary details and PNR, and you can download your ticket PDF from your panel when the booking is active.

A reservation for proof of travel is not the same as a paid e-ticket. An e-ticket number is issued when you purchase a full-priced ticket from the airline.

After you complete a booking, your confirmation email and panel show the PDF layout for your itinerary. We do not provide a separate generic sample file before purchase.

Use the airline's PNR lookup (often labeled manage booking or PNR status) with the PNR from your PDF or email plus the passenger surname. If an airline does not expose status for your fare, contact support.

Not during checkout. Our pipeline selects a suitable itinerary for your search criteria.

You do not need to manually cancel a temporary reservation for proof of travel. If you do not purchase a full ticket, the itinerary will lapse according to airline and fare rules after the validity shown on your booking.

You pay the reservation fee shown at checkout (plus any add-ons you select). Purchasing a full-priced airline ticket is separate and handled with the airline or your travel agent.

The product is intended as proof of itinerary for immigration, visa, or carrier checks. To travel, you must purchase a full-priced ticket according to airline rules.

Book far enough ahead of any embassy appointment or travel check that you can receive and verify your documents in time. If your flow allows delayed issuance, choose the activation or delivery options offered at checkout where available.

Once a reservation is issued, details generally cannot be changed in place. You may need to place a new booking with corrected information. In exceptional cases (for example a clear spelling mistake in a name) contact support and we will see what is possible—corrections are never guaranteed.

If you purchased Flexible Reservation, open your panel while the reservation is still active and tap **Change reservation** to update passenger details, travel dates, and your flight in one self-serve step (one change per booking). If you did not purchase Flexible Reservation, changes are usually not possible after issuance and a new booking may be required.

Try the following: • Composed surnames: enter multi-part surnames without spaces (for example "De la Cruz" as "Delacruz"). • PNR accuracy: copy and paste the PNR from your email or PDF to avoid typos. • Second PNR: some carriers issue an internal second code—ask support if you suspect this. • Some airlines do not show status for every fare type. If it still fails, email support with a screenshot and your booking email.

Full refunds are limited to the scenarios described on our refund policy — primarily duplicate Site charges attributable to confirmed technical faults, or failures by us to complete the Service entirely after payment. Operational support remedies (verification help, locator replacements, ticketing fixes) precede discretionary refunds unless your situation clearly matches those narrowly defined cases. Payments reversed by banks or processors follow issuer timelines separately from our approvals.

Sign in to your customer panel (use the magic link from your confirmation email), then open Settings. There you can manage: • Saved travelers — passenger names for faster booking • Booking preferences — default Activate Later and Flexible Reservation choices • Payment methods — cards saved for quicker checkout You can also start a new trip from the search bar at the top of My Passes.

Saved travelers store each passenger's name, date of birth, gender, and type (adult, child, or infant). After a completed booking, travelers you entered are saved automatically. You can also add, edit, or remove travelers anytime under Settings → Saved travelers. On a new booking, tap a saved name on the passenger step to fill the matching slot, or let us pre-fill travelers when you are signed in.

Under Settings → Booking preferences, choose whether you usually want Activate Later (+$2) and Flexible Reservation (+$8). We pre-select those options on your next purchase so you can confirm faster. Your preferences update when you finish checkout with those add-ons selected, or when you change the toggles in Settings.

When you pay at checkout while signed in, you may choose to save your card for next time. Card details are stored securely by Stripe — we do not store your full card number on our servers. In Settings → Payment methods you can see saved cards, set which card is default, or remove a card. To add a new card, complete a checkout while signed in and save it during payment.

Yes, when you are signed in and have a saved default card, checkout may show a one-tap option to pay with that card. If your bank requires additional verification (3D Secure), follow the prompt in your banking app or use another payment method.

On My Passes, use the flight search bar under the page title. When you are signed in, we can pre-fill your contact details, saved travelers, default add-ons, and offer your saved card at checkout — so repeat trips take fewer clicks. You can still change anything before you pay.

Yes. Saved travelers, booking preferences, and payment methods are linked to your panel account. Sign in with the email you used at checkout (request a magic link on the login page if needed).